Contact Us
Contact Us
We're Here to Help
Whether you have a question about a product, need support with an existing order, or would simply like to know more about Wildtidey, our Customer Care team is here to assist you.
From exploring the symbolic designs of Mystic Eye to discovering the relaxed aesthetics of Bohemian Living and the cheerful details of Little Joys, we aim to make your experience with our decorative charms and hanging accessories as smooth and enjoyable as possible.
Customer Care
Our Customer Care team generally aims to respond to customer enquiries within 24 to 48 hours on business days.
Please note that response times may be longer during weekends, public holidays, promotional periods, product launches, or times of unusually high enquiry volume.
Order Enquiries
If you are contacting us about an existing order, please include the following details in your message:
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Your full name
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Your order number
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The email address used when placing your order
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A short description of your question or issue
Providing these details will help our Customer Care team identify your order and assist you more efficiently.
Whether your enquiry relates to order confirmation, shipping progress, delivery status, or product information, we aim to provide clear and helpful assistance.
Returns & Refunds
If you would like to request a return or have a question about a refund, please review our Return & Refund Policy before contacting Customer Care.
Return eligibility may depend on the condition of the item, the reason for the return, and the terms outlined in our Return & Refund Policy, subject to applicable law.
Please contact our Customer Care team before sending any item back to us.
Products returned without prior authorization or return instructions may not be accepted, except where otherwise required by applicable law.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, appears defective, or contains an item different from the product you ordered, please contact us at:
Please include your order number together with clear photographs of the product, packaging, and any visible damage or issue where applicable.
Our team will review the information provided and advise you on the appropriate next steps.
We aim to address product and order concerns with care, clarity, and attention to your shopping experience.
Business & Partnership Enquiries
For enquiries relating to business opportunities, partnerships, creators, influencers, affiliates, media, or other potential collaborations, please contact:
We welcome opportunities that align with Wildtidey's focus on thoughtful decoration, creative expression, and meaningful everyday details.
Company Information
Brand
Wildtidey
Company Name
LUOYONGMR INC
Company Address
1523 Pine St, Pueblo, CO 81004, US
Contact Information
+1 773-577-6234
Website
wildtidey.com
Thank you for choosing Wildtidey.
Small Details, Meaningful Joy.