Terms of service

Terms of Purchase

Last Updated: September 7, 2026

Welcome to Wildtidey.

These Terms of Purchase ("Terms") govern purchases made through the Wildtidey website and the products, transactions, and related services offered through our online store.

Wildtidey is operated by LUOYONGMR INC.

Throughout these Terms, "Wildtidey," "we," "us," and "our" refer to LUOYONGMR INC, operating under the Wildtidey brand.

Wildtidey offers carefully selected decorative charms and hanging accessories, including products from our Mystic Eye, Bohemian Living, and Little Joys collections.

By placing an order or purchasing products through our website, you agree to these Terms, together with our Privacy Policy, Terms of Service, and other applicable store policies, subject to any rights and protections that cannot legally be waived.

Please review these Terms carefully before completing your purchase.

1. Eligibility & Online Store Terms

By placing an order through Wildtidey, you represent that you are at least 18 years old or otherwise legally capable of entering into a binding purchase agreement in your jurisdiction.

You may use our website and purchasing services only for lawful purposes and in accordance with these Terms.

You are responsible for ensuring that products purchased through our website may be lawfully ordered, imported, possessed, and used in your country or region.

You agree to provide accurate, current, and complete information when placing an order.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, specifications, materials, pricing, and other product information presented on our website are accurate and up to date.

However, product appearance, packaging, or other characteristics may vary due to factors including:

Screen settings and device displays
Photography and lighting conditions
Manufacturing variations and tolerances
Material characteristics and finishes
Product updates or improvements
Packaging or presentation changes

Actual product colors, measurements, textures, or decorative details may occasionally differ slightly from the images or information displayed online.

Our Mystic Eye, Bohemian Living, and Little Joys collections feature different artistic inspirations, decorative styles, and design characteristics.

Customers should review available product descriptions, dimensions, materials, and other relevant information before completing a purchase.

If a product materially differs from the description provided at the time of purchase, please contact our Customer Care team for assistance in accordance with our applicable store policies and consumer protection requirements.

3. Orders & Order Acceptance

Submitting an order through our website constitutes an offer to purchase the products included in that order.

An order confirmation does not necessarily constitute final acceptance of the order where additional verification or review is reasonably required.

Subject to applicable law, Wildtidey reserves the right to review, place on hold, refuse, limit, or cancel an order where reasonably necessary, including in circumstances involving:

Suspected fraud or unauthorized transactions
Payment authorization issues
Product unavailability or inventory discrepancies
Obvious pricing, technical, or typographical errors
Shipping or delivery restrictions
Incorrect or incomplete customer information
Additional verification requirements
Suspected abuse of promotions or discounts

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method in accordance with our refund procedures and applicable law.

We aim to communicate relevant order issues and provide an appropriate resolution where reasonably possible.

4. Pricing & Promotional Offers

Prices are displayed in the currency indicated on the Wildtidey website.

We make reasonable efforts to ensure that product prices, promotions, discounts, and other commercial information are presented accurately.

Prices, promotional offers, product availability, and other commercial terms may change before an order is accepted, subject to applicable law.

Applicable shipping charges, taxes, customs duties, import fees, or other charges may apply and will be displayed or communicated where required by applicable law.

Promotional codes and discounts may be subject to eligibility requirements, expiration dates, product restrictions, or other applicable conditions.

Customers should review the final order total before completing payment.

5. Pricing & Listing Errors

Although we aim to maintain accurate product and pricing information, occasional technical, typographical, or system errors may occur.

Where an obvious pricing, listing, or technical error affects an order, Wildtidey reserves the right, where permitted by applicable law, to:

Correct inaccurate product or pricing information
Request additional order verification
Suspend fulfillment of the affected order
Cancel an affected transaction where appropriate

If an order cannot be completed because of such an error after payment has been successfully collected, an appropriate refund will be issued to the original payment method.

Nothing in this section limits any consumer rights or remedies provided by applicable law.

6. Payments & Payment Security

You agree to provide current, complete, and accurate billing and payment information when placing an order.

Payments made through Wildtidey may be processed through authorized third-party payment service providers.

Depending on your location, device, transaction type, and checkout availability, supported payment methods may include:

PayPal
Major credit and debit cards
Supported digital wallets
Other payment methods displayed during checkout

By submitting payment information, you authorize the applicable payment provider to process the transaction in accordance with its own terms and policies.

Payment providers may perform transaction verification, fraud-prevention checks, or other security procedures.

Wildtidey does not directly store complete payment card numbers or card verification codes within its own systems.

We encourage customers to review the applicable payment provider's terms and privacy practices where relevant.

7. Personal Information & Privacy

Personal information collected in connection with purchases, customer accounts, payments, shipping, and customer communications is handled in accordance with our Privacy Policy and applicable data-protection requirements.

Depending on the services used, relevant information may be processed by:

Authorized payment service providers
Shipping and logistics partners
Order fulfillment providers
Customer-service providers
Fraud-prevention and security providers
Other authorized operational service providers

Customer communications may be retained where reasonably necessary for customer service, security, recordkeeping, dispute resolution, or quality-control purposes.

Our privacy practices may be updated from time to time in accordance with applicable legal requirements.

For additional information about how personal information is collected, used, disclosed, and protected, please review our Privacy Policy.

8. Product Availability & Inventory

Product availability displayed on the Wildtidey website is based on available inventory information.

We make reasonable efforts to maintain accurate stock information, but the availability of a product at the time an order is submitted does not guarantee that the product will remain available until fulfillment is completed.

Inventory availability may vary depending on:

Product demand
Fulfillment location
Manufacturing or supply arrangements
Inventory updates
Seasonal or promotional order volumes
Other operational circumstances

If a product becomes unavailable after an order has been placed, our Customer Care team will contact you where appropriate and advise you regarding the available resolution.

If we are unable to fulfill an affected item, an appropriate refund will be provided in accordance with applicable law.

9. Order Processing, Shipping & Delivery

Order processing and delivery are governed by our applicable Shipping Policy.

Orders are generally processed within 3 business days after successful payment confirmation.

Once an order has been dispatched, standard international delivery generally takes approximately 10 to 20 business days.

Depending on the destination, fulfillment arrangements, and logistics conditions, total processing and delivery may take approximately 30 days after payment confirmation in some circumstances.

Actual delivery times may vary depending on:

Carrier operations
Shipping destination
Customs procedures
Local delivery conditions
Weather and transportation disruptions
Public holidays
Product availability
Supply chain or fulfillment conditions
Other circumstances beyond our reasonable control

Unless expressly stated otherwise, delivery timeframes are estimates rather than guaranteed delivery dates.

Where an order is delayed, we will provide any notice, cancellation opportunity, refund, or other remedy required by applicable law.

Customers are responsible for providing accurate and complete shipping information during checkout.

Wildtidey may not be responsible for delays or failed deliveries directly resulting from incorrect or incomplete shipping information provided by the customer, except where otherwise required by law.

For more information, please review our Shipping Policy.

10. International Orders

Wildtidey offers international shipping to supported countries and regions.

Customers placing orders for international delivery acknowledge that product availability, shipping arrangements, and applicable requirements may vary depending on the destination.

In particular:

Certain warranties, support arrangements, or service options may differ depending on the country or region.
Some forms of local customer support may not be available in every destination.
Product descriptions, instructions, or related notices may primarily be provided in English.
Product packaging, labeling, or presentation may differ from local standards or conventions, subject to applicable requirements.
Delivery may be affected by customs procedures, import restrictions, or local transportation conditions.

Customers are responsible for confirming that the products they order may lawfully be imported and received in their destination country or region.

If an order cannot be fulfilled due to applicable legal restrictions, destination limitations, or other fulfillment issues, Wildtidey will provide an appropriate resolution in accordance with applicable law.

11. Customs Duties, Taxes & Import Charges

International orders may be subject to customs duties, value-added tax (VAT), import taxes, handling fees, clearance charges, or other costs imposed by the relevant authorities.

Unless these charges are expressly included in the amount collected during checkout or applicable law requires otherwise, customers may be responsible for applicable additional charges.

Such charges may vary depending on the destination, product category, declared value, and applicable import regulations.

Wildtidey does not control customs processing times or charges imposed by government authorities.

Customers should review any applicable import requirements before placing an international order.

12. Returns, Refunds & Exchanges

Returns, refunds, exchanges, replacements, and order cancellations are governed by our applicable Return & Refund Policy and mandatory consumer protection laws.

Purchases made through Wildtidey are generally considered final sale.

Standard returns or exchanges due to change of mind, personal preference, or selection of a different decorative style are not ordinarily accepted.

Exceptions may apply where products arrive damaged, have a verified manufacturing defect, are incorrect, or where applicable law provides otherwise.

Customers are encouraged to inspect their orders promptly after delivery and contact our Customer Care team within 7 calendar days if a product arrives damaged, defective, or incorrect.

This reporting period does not restrict any longer period or remedy required by applicable law.

Approved resolutions may include a replacement, partial refund, or full refund depending on the circumstances.

Nothing in these Terms is intended to restrict consumer rights that cannot legally be excluded or limited.

Please review our Return & Refund Policy for additional information.

13. Product Use & Decorative Accessories

Wildtidey products are primarily offered as decorative charms, hanging accessories, and related decorative items.

Customers are responsible for using purchased products for their intended purpose and in accordance with any applicable product instructions, warnings, or safety information.

Certain decorative items may contain small components, delicate materials, or hanging elements that require appropriate handling.

Where relevant, customers should:

Review product-specific instructions and warnings
Handle delicate decorative components with care
Avoid using products in ways inconsistent with their intended purpose
Keep products away from young children where small parts or other safety concerns are present
Follow any applicable care or maintenance recommendations

Certain products within the Mystic Eye collection may feature symbols traditionally associated with protection, spirituality, or personal meaning.

These products are offered as decorative accessories inspired by cultural, artistic, or symbolic themes.

Unless expressly stated otherwise, symbolic descriptions should not be interpreted as guarantees of spiritual protection, specific outcomes, or other effects.

14. Third-Party Services

Our website and purchasing services may rely on independent third-party providers, including:

Payment processing providers
Shipping and logistics companies
Fulfillment and manufacturing partners
Website technology providers
Analytics and advertising services
Other authorized operational service providers

Third-party services may be subject to their own terms of service, privacy policies, and operational procedures.

Wildtidey does not control independent third-party services and is not responsible for their separate content, policies, practices, availability, or performance except to the extent required by applicable law.

Customers may be required to comply with relevant third-party service requirements when using applicable payment or delivery services.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Wildtidey and LUOYONGMR INC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to purchases, transactions, or the use of our products or services where such liability may lawfully be limited or excluded.

We do not guarantee that our website, payment services, or third-party systems will always be available, uninterrupted, secure, or free from technical errors.

We make reasonable efforts to maintain accurate website and product information but cannot guarantee that all content will always be completely current or free from typographical or technical errors.

Nothing in these Terms excludes, limits, or modifies any liability, warranty, consumer right, or statutory protection that cannot legally be excluded, limited, or modified.

16. Consumer Rights

Nothing in these Terms of Purchase is intended to exclude, restrict, waive, or limit any rights or remedies that cannot legally be excluded or limited under applicable consumer protection laws.

Depending on the laws applicable to your purchase, you may have additional rights relating to:

Product quality and conformity
Defective or incorrectly supplied products
Order cancellation
Shipping and delivery
Returns and refunds
Other legally protected consumer remedies

Where applicable law provides rights or remedies that are more favorable than the provisions of these Terms, those statutory rights and remedies will apply.

17. Governing Law

These Terms of Purchase and transactions completed through the Wildtidey storefront are governed by the laws applicable to the operation of LUOYONGMR INC, subject to applicable conflict-of-law principles and any mandatory consumer rights or protections available under the laws of the customer's jurisdiction.

Nothing in these Terms is intended to deprive consumers of legal rights or protections that cannot lawfully be waived.

Any dispute arising out of or relating to a purchase shall be handled in accordance with applicable law and any mandatory legal requirements governing the transaction.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue in full force and effect to the extent legally permissible.

19. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in our products, services, website, business practices, operational requirements, or legal obligations.

When changes are made, the updated version will be published on the Wildtidey website together with the applicable "Last Updated" date.

Where required by applicable law, we may provide additional notice regarding material changes.

Updated Terms will apply to future purchases in accordance with applicable law. Changes will not retroactively remove contractual or statutory rights arising from orders already accepted.

We encourage customers to review these Terms periodically.

20. Contact Us

If you have questions about these Terms of Purchase, your order, payment, product information, shipping, or other purchase-related matters, please contact:

Wildtidey Customer Care

Email
support@wildtidey.com

Phone
+1 773-577-6234

Website
wildtidey.com

For order-related enquiries, please include your order number and the email address used during checkout so that our team can assist you more efficiently.

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